Ace465 Privacy Policy – Your Data, Our Responsibility

Ace465 is a trusted online betting and gaming platform in Bangladesh. We believe your personal information belongs to you. ace465 upholds the highest standards in collecting, using, and protecting that data.

This Privacy Policy applies to the ace465 website, mobile app, and all associated services. By using ace465, you are considered to have agreed to this Privacy Policy. Please read it carefully in full.

Ace465 collects only the information that is necessary. Nothing beyond what is needed is requested. Below is a detailed breakdown of how ace465 collects data.

Ace465 also automatically collects certain technical data, such as cookies, log files, and web beacons. This information is used to improve the quality of ace465's services.

Ace465 uses your data only for specified purposes. It is never used for any additional or unauthorized purpose.

• Account Management: To enable registration, login, and account security.
• Service Delivery: To process betting, gaming, and payment transactions.
• Identity Verification: For KYC processing and age verification.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve support requests.
• Promotions & Offers: To send you bonuses and offers tailored to your preferences (with your consent).
• Legal Obligations: To meet regulatory requirements.
• Service Improvement: To improve ace465's platform and overall user experience.

Ace465 handles your personal information under strict policies. Your data may only be shared with third parties in the limited circumstances outlined below.

• Payment Processor: Mobile Pay, Nagad, and other payment gateways only receive the information strictly necessary to complete a transaction.
• KYC Partner: Limited information may be shared with licensed verification agencies for identity verification purposes.
• Legal Authority: ace465 is required to disclose information upon receipt of a valid legal order from a court or regulatory authority.
• Security Agency: Relevant authorities may be provided with information in cases involving investigation of fraud or criminal activity.

Beyond the above, ace465 does not share your information with anyone. Third-party service providers are also contractually bound to uphold ace465's privacy standards.

Ace465 follows the highest industry standards for data protection. Our security operates across multiple layers.

• 256-bit SSL Encryption: Every data transfer on ace465 is encrypted. No one can intercept your information in transit.
• Two-Factor Authentication (2FA): An additional layer of security is available when logging in.
• Firewall Protection: ace465's servers are protected by advanced firewalls.
• Real-Time Monitoring: ace465's security team monitors the system around the clock, 24 hours a day.
• Data Backup: Regular backups are maintained to minimize the risk of data loss.
• Staff Training: All ace465 staff are trained in privacy and data protection.

The ace465 website and app use cookies and similar technologies to enhance your browsing experience.

You can disable cookies through your browser settings. Please note that disabling essential cookies may cause some ace465 services to not function properly.

As an ace465 user, you have several important rights over your own personal data.

To exercise these rights support@ace465.biz. ace465 typically processes such requests within 30 days.

Ace465 strictly does not collect or process data from anyone under the age of 18. ace465 is an adults-only platform and use by minors is strictly prohibited.

• Date of birth is verified at registration, and anyone under 18 will not be permitted to register.
• If ace465 inadvertently collects data from a minor, it will be deleted immediately.
• If you believe a minor is using ace465, please notify us at support@ace465.biz.

For protecting children in your household online, ace465's Responsible Gaming You'll find parental control tools on this page.

Ace465 does not retain your data indefinitely. Each type of information has a defined retention period.

• Account Information: For the duration your account is active, and for up to 5 years after closure as required by law.
• Transaction Records: Retained for up to 7 years in compliance with financial regulations.
• KYC Documents: 5 years after account closure.
• Customer Support Contact: Up to 3 years.
• Cookie & Analytics Data: Up to 90 days.

Once the retention period expires, ace465 securely deletes or anonymizes the data so it can no longer be used to identify you.

Ace465 may update this Privacy Policy as needed. The method of notification will depend on the nature and significance of the changes.

• For minor changes, only the updated date on this page will be revised.
• For significant changes, ace465 will notify you via email or in-app notification.
• Continued use of ace465 after any changes will be considered acceptance of the updated policy.

You can always find the "Last Updated" date at the top of this page. ace465 recommends reviewing this policy periodically.

For any questions, concerns, or complaints regarding the Privacy Policy, please contact ace465's Data Protection Team.

• Email: support@ace465.biz
• Live Chat: Chat with us directly via the ace465 website or app
• Response Time: Typically within 24–48 hours
• Business Hours: 7 days a week, 24 hours a day